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DEAN
since
auto-detected in 529 stories
26 hours ago
The temperature is rising and with the heat comes fraying tempers. Here is my advice on how to stop a dispute in its tracks and seven of the most recent questions I've received.
8 days ago
My neighbour flooded my flat but says I have to pay: DEAN DUNHAM reveals exactly how to deal with the dispute PLUS the way you can banish annoying ice cream vans from your road
My neighbour's drains backed up and flooded my house. He says I should claim on my insurance but I think it's his responsibility to pay. Who is right? DEAN DUNHAM replies...
12 days ago
Surprising truth about the claim that eating lots of carrots has astonishing hormone and beauty benefits - and for once, it's backed up by science: OLIVIA DEAN
I've tried many ridiculous techniques in the pursuit of beauty. Washing my hair with Stella Artois for more defined curls? Tick. Covering myself in turmeric for brighter skin? Tick.
15 days ago
Did you reserve train seats only for someone else to sit in them? This is how you could get ALL your money back... and even compensation! DEAN DUNHAM
I bought train tickets with assigned seats for me and my friend but, once on board, people were sitting in them and refused to move. It was packed so we couldn't sit together. What are my rights? J.F…
22 days ago
I can still hear people talking over my noise cancelling headphones. Can I get a refund? DEAN DUNHAM replies
I've bought noise cancelling headphones, but I can still hear people talking near me when I wear them. Can I get my money back?
28 days ago
My local fish and chip shop sold me a cheap substitute for cod - can I get my money back? DEAN DUNHAM
I'm sure our local fish and chip shop sells cheap substitutes for cod and haddock - how can I get my money back?
35 days ago
I applied factor 50 sun cream but still got badly burnt - can I get compensation? Consumer lawyer DEAN DUNHAM replies
I got badly sunburnt recently while using SPF 50-rated sunscreen. Can I ask for my money back?
42 days ago
I paid a builder but he won't start work, what can I do? DEAN DUNHAM replies
I've paid a deposit to a builder - now he can't start for three months. Am I entitled to my deposit back?
I ordered a shirt online, but the shop accidentally sent me two - do I have to send one of them back? DEAN DUNHAM replies
When you receive goods that you did not order, they are classed as either 'unsolicited goods' or 'goods sent by mistake'.
50 days ago
My house was flooded after a pipe burst. This is the shocking reason why my insurer refused to pay out... what can I do? DEAN DUNHAM replies
My insurance claim after my house flooded has been rejected. What are my rights? Consumer champion Dean Dunham gives his advice.